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Privacy Policy

SocialClique Ltd

SocialClique Ltd Privacy Policy

 

Our contact details 

Name: Simon Bird

Address: 21-23 Croydon Road, Caterham, England, CR3 6PA

Phone Number: 07958 589 777

E-mail:simon@socialclique.app

This privacy policy covers how SocialClique Ltd uses data that we collect for our company. It does not cover how we process data on behalf of our clients that use the SocialClique shopify application. For those details please see our Data Processing Agreement. 

 

The type of personal information we collect 

We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics (for example, name and contact details)

  • Email addresses

  • Social media Identifiers

  • Web tracking data, site visits, Ip addresses and cookies

 

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • When we ask you to fill in a form for more information about our products and services.

  • When you visit our website, or shopify app we track your IP address and also send and receive cookies

  • When you give us your social media information, we will store this against your records and may link this to your personal information.

 

We also receive personal information indirectly, from the following sources in the following scenarios:

  • Shopify may pass us information if you view or install our application from their app store. 

We use the information that you have given us in order to evaluate if you are a potential customer of our platform and we may send you emails or phone you to see if you want to become a customer of SocialClique LTD

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are: 

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting simon@socialclique.app

(b) We have a contractual obligation.

(c) We have a legal obligation.

(d) We have a vital interest.

(e) We have a legitimate interest.

 

 

How we store your personal information 

Your information is securely stored. 

We keep all the data we store about our customers and prospects until they request that it is deleted. If you ask to be removed from our marketing campaigns we will only keep the minimum amount of data about you to ensure that we do not re-contact you.  

 

 

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information. 

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at simon@socialclique.app if you wish to make a request.

 

 

 

 

 

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at 21-23 Croydon Road, Caterham, England, CR3 6PA or by email to simon@socialclique.app

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:            

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

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